dbt69 Privacy Policy
Your personal information is completely secure at dbt69. This policy explains in detail how we collect information, what we use it for, and how we keep it safe.
This privacy policy applies to all services and the website (https://dbt69.lat) of the dbt69 platform. When you visit our website, open an account, play games, or contact us — you are agreeing to the terms of this privacy policy.
We are committed to ensuring the highest level of data protection for users in Bangladesh. Our platform uses SSL encryption and modern security technology to keep your personal information safe at all times.
1. Information Collection — What We Collect
1.1 Registration and Identity Verification Information
When you create an account at dbt69, we collect the following information:
- Full name and date of birth (for age verification — users must be 21 years of age or older)
- Email address and mobile number
- National ID card or passport details (for KYC verification)
- Residential address
1.2 Financial Transaction Information
During deposit and withdrawal processes, we store payment-related information, such as:
- Mobile number linked to your bKash, Nagad, Rocket, or Upay account
- Transaction date, amount, and reference number
- Deposit and withdrawal history
We never collect your full mobile banking PIN or password.
1.3 Automatically Collected Information
The following information is collected automatically while you browse the website:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent
- Cookie and local storage data (with your consent)
2. Purpose of Information Use
dbt69 uses your collected information only for the following legitimate purposes:
2.1 Account Management and Identity Verification
Your identity-related information is used to properly manage your account, ensure login security, and verify age (to confirm 21+).
2.2 Processing Financial Transactions
Financial information is used to process your deposit and withdrawal requests and to maintain accurate transaction records.
2.3 Fraud Prevention and Security
We analyze your information to prevent unauthorized access, money laundering, and fraudulent activity. This is essential to protect your account and funds.
2.4 Providing Customer Support
When you contact our 24/7 live chat support, your account information is used to provide fast and effective assistance.
2.5 Improving Service Quality
Aggregated (anonymized) data is used to improve the user experience and analyze platform performance. No personally identifiable information is included in this analysis.
3. Data Protection and Security Measures
dbt69 uses industry-standard security technology to protect your information. Our security measures are described below:
3.1 SSL/TLS Encryption
All data transmission on our website is protected by 256-bit SSL/TLS encryption. This means any information sent between your browser and our servers is encrypted and cannot be read by third parties.
3.2 Secure Data Storage
Your information is stored on secure servers protected by firewalls, intrusion detection systems, and regular security audits. Passwords are never stored directly — only encrypted hashes are stored.
3.3 Employee Access Controls
Only authorized staff have access to your information, and only for relevant work purposes. All employees are bound by confidentiality agreements.
4. Information Sharing and Third Parties
dbt69 never sells or commercially shares your personal information. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
The minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to process transactions. These providers have their own privacy policies.
4.2 Legal Authorities
If law enforcement agencies or regulatory authorities lawfully request information, we may be required to provide it under applicable law. In such cases, we will make every effort to notify you in advance, although legal restrictions may apply.
4.3 Technology Service Providers
We work with trusted technology partners (hosting, security, analytics) to operate the platform. Data sharing agreements are in place with them and they are required to comply with our privacy standards.
Outside of the three cases above, dbt69 never transmits your information to third parties.
5. Cookie Policy
The dbt69 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the performance of the website.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the website — such as maintaining login sessions and security verification. Disabling these cookies will prevent the website from working properly.
5.2 Analytical Cookies
Analytical cookies are used to understand which pages are used most and where issues exist. This information is analyzed in aggregate and is not linked to individuals.
5.3 Cookie Controls
You can control or delete cookies at any time from your browser settings. However, please note that disabling some cookies may cause certain platform features to not work properly.
6. Your Rights
As a dbt69 user, you have the following rights over your own information:
6.1 Right to Access Information
You can contact us at any time to find out what information we hold about you and how we are using it.
6.2 Right to Correct Information
If there is any error in your stored information, you can request a correction. Contact our 24/7 live chat or email for assistance.
6.3 Right to Request Deletion
After closing your account, subject to fulfillment of legal obligations, you may request that your personal information be deleted. However, financial transaction records are retained for a specified period due to legal requirements.
6.4 Right to Object to Processing
If you believe your information is being used inappropriately, you can raise an objection. We will review your request within 30 business days.
To exercise any of the above rights, contact our support team: [email protected]
7. Data Retention Period
dbt69 does not retain your information beyond the necessary period. Retention rules differ by type of information:
7.1 Account and Identity Information
This information is retained for the entire period your account is active. After closing your account, it is kept until legal requirements are met, then securely deleted.
7.2 Financial Transaction Records
Transaction records are retained for a reasonable period as needed for regular accounting, to prevent financial fraud and ensure legal compliance.
7.3 Support Communication Records
Records of your support chats and email communications are retained for a limited period for service improvement and dispute resolution purposes.
8. Protection of Minors
Restriction for Those Under 21
dbt69 services are for individuals aged 21 or older only. We do not intentionally collect any information from minors. If we become aware that a minor is using our platform, the relevant account will be closed immediately and the collected information will be deleted.
If you suspect that a minor is accessing our platform, please notify us immediately at [email protected].
9. Changes to the Policy
Notice of Changes
dbt69 may update this privacy policy as needed. For significant changes, we will publish a notice on the website and inform you at your registered email. Updated policies will take effect from the date of publication. The "Last Updated" date of each version will be noted at the top of the page.
Continued Use After Changes
If you continue to use the platform after a policy change, this will be considered your acceptance of the updated terms. If you do not agree to the changes, you may request to close your account.
10. Contact Us
If you have any questions, comments, or requests regarding your information or this privacy policy, please contact us:
Live Chat Support
Get instant support in Bengali through our 24/7 live chat. Our team is available around the clock for any privacy-related matters.
Email Support
For detailed questions or formal requests, email us at: [email protected]
Support hours: 24 hours, 7 days (BST, UTC+6)
Want to know more?
Read our other policies — Terms and Conditions and Responsible Gaming Guidelines.